Curtiss-Wright is committed to the success of your program. Our technical support team is available to answer your questions.

Support Contact

Europe, Africa, Asia Americas
Curtiss-Wright
Unit 5, Richview Office Park, Clonskeagh
Dublin 14, Ireland
Phone: +353.1.294.1264
Fax: +353.1.295.1265
Email: acra-support@curtisswright.com
Curtiss-Wright
15 Terry Drive,
Newtown, PA 18940 USA
Phone: +1.267.352.2020
Email: acra_us_support@curtisswright.com

 

For information on updates to software, hardware or documentation, please see the Technical Information Bulletin.

Returns

An RMA is the official authorization from Curtiss-Wright that it will accept product to be returned from a customer site. An RMA is typically granted  when there is a problem with a product which necessitates its return to us for repair, rework, or replacement. RMAs are granted by the Applications Department.

There are several situations which require an RMA. They are as follows:

  • When it has not been possible to resolve a problem with hardware through help from an Curtiss-Wright Applications Engineer.
  • If your product needs to be returned for an upgrade, as agreed with Curtiss-Wright. If your product needs to be returned to us for recalibration.
  • In cases where we must recall products, RMAs will be allocated for the respective items.

To submit an RMA, please download the RMA form, fill it out and return it to Acra-RMA@curtisswright.com for approval. Upon approval, we will issue you an RMA number. Once you receive the RMA number you can return the associated hardware.

Infocenter

Axon MIL-STD-1553 Bus Monitoring This is a presentation on MIL-STD-1553 bus monitoring in Axon, talking about the... MORE> Securing Telemetry Data with Commercial Encryption Standards This paper describes strategies for encrypting data-at-rest and in motion, with a... MORE> Unstoppable A re-evaluation of hypersonic weapons and vehicles is prompting investment and... MORE> International Telemetering Conference (ITC) Join us 25-28 October at the Bally's Hotel & Convention Center in Las Vegas, NV MORE> Axon PCM Packetization A video that discusses how the Axon handles PCM packetization, references... MORE> Axon ARINC-429 Module Information A video describing how the Axon handles ARINC-429 through it’s modules,... MORE> Rugged Instrumentation System Solutions for Applications with Limited Space For many aircraft, there is sufficient space to place data acquisition units... MORE> Robust and Reliable Flight Test Instrumentation System Deployed on Hypersonic Test Bed A company that was developing their own hypersonic vehicle for use as a technology... MORE> Aircraft Fleet Monitoring In this video we'll be discussing how our existing products are used in a slightly... MORE> Telemetry in a Network Paradigm This video is about all the options that you have to telemeter flight test data to... MORE> The Problem of Obsolete Avionics One issue that fleet owners face for their older aircraft is obsolescence of... MORE> Flight Test Instrumentation Solutions for Hypersonic Vehicles Hypersonic vehicles face highly challenging environmental conditions due to their... MORE>
Connect With Curtiss-Wright Connect With Curtiss-Wright Connect With Curtiss-Wright
Sales

CONTACT SALES

Contact our sales team today to learn more about our products and services.

YOUR LOCATION

PRODUCT INFORMATION

Support

GET SUPPORT

Our support team can help answer your questions - contact us today.

REQUEST TYPE

SELECT BY

SELECT Topic